Refund policy

Korieve Return Policy
We want you to be happy with your purchase. If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can review the issue and help resolve it.

To be eligible for a return, items must be unused, unopened, and in their original packaging. For hygiene and safety reasons, opened or used skincare products may not be eligible for return unless the item arrived damaged or incorrect.

To request a return, please contact our support team with your order number, product details, and clear photos if applicable. Once your return is approved, we will provide further instructions.

Refunds, replacements, or store credit will be issued based on the issue and the condition of the returned item.